Welcome back
Sign in to your Hygiene Maids account to continue.
New customer? Book a cleaning
Want a price first? Get a quote
What is in there
What the account area covers
Your upcoming visits
The date and window for the next clean, and the ones after it if you are on a recurring plan. Rescheduling from here beats a phone call for anything more than a day or two out.
Entry and access details
The code, the lockbox, the gate, the dog, the parking. This is the detail that most often goes stale between visits, and the one that costs a whole appointment when it does.
What you were charged
Past invoices, what each one covered, and the add-ons attached to a visit. Useful when a landlord or a buyer wants the move-out clean itemized.
Your plan and your card
Frequency, pause dates and the payment method on file. Pausing for a vacation holds your slot rather than releasing it back to the schedule.
If it will not let you in
Five things to check before you call
Use the email on the booking
Accounts are keyed to the address the first cleaning was booked under. If a partner arranged that visit, it is probably theirs rather than yours.
A reset link that never arrived
Check the spam folder, and search for the sender rather than the subject line. Links expire, so request a fresh one rather than reusing an older message.
You booked by phone or text
Plenty of our customers have never opened this page. If the whole arrangement was settled in a call, there may be no password set on the account yet — and the office can do any of this for you in the same call. Setting a password takes a minute.
The sign-in page looks different from this one
It is meant to. Pressing the button takes you to the Hygiene Maids account area, which runs on its own site so that you keep one account and one history rather than a separate login for every page you might have reached it from.
Still stuck
Give us the service address rather than the account email. The address is what the schedule is organized around, and it is the fastest way for us to find you.
No sign-in required
Things you never needed an account for
- Book a cleaning
First-time bookings do not need an account. One is set up for you afterwards.
- Get a written quote
Send the details of the home and a scope and price come back in writing.
- Check that we cover you
Coverage across Frisco and the communities around it, city by city.
- Ask us to come back
The 24-hour re-clean is arranged by phone or text, not through a form.